Frequently Asked Questions
Who is the artist?
Natalie Keller Pariano (known as Natterdoodle or NatKP) is an Ohio-based lettering artist. Learn more about the artist here.
How do I contact the artist?
Please see my contact information.
I'm thinking about ordering a lot of the same piece. Do you do wholesale or bulk orders?
We love working with you on your projects! Contact us for more information.
Why don't you have an Etsy shop?
I don't know, why don't you?!? JK! Maybe I will some day.
I would like to commission a piece and have a lot of ideas that I would like to share with you!
Fun! Right now, we are accepting commissions on an intermittent basis. Pleas send an email to email@example.com to inquire about availability for commissions.
Do you do freelance design for businesses, universities and brands?
You bet! I'd love to talk to you about how to partner with your rad company! Shoot me an email firstname.lastname@example.org.
What if would like to buy a doodle you have previously posted on your Tumblr, Instagram or Pinterest accounts that I don't see here?
Send me a message to email@example.com and let's see if we can get you set up with something you love!
What is your return policy?
We are always happy to exchange or refund your item if you’re not happy with it, or it gets smushed in the mail. Please contact us for prior authorization of any returns.
We will cover the cost of reshipping or offer an alternative option"
-If your order arrived damaged.
-If an item was received in error.
-If your package was lost in the mail. *However, if the US Postal Service claims your item was delivered but you didn't receive it, we ask that you cover the cost of re-shipping the package.*
-If your package was mis-delivered and you are unable to correct the matter with your local post office.
We ask you to cover the cost of re-shipping:
-If you seek a replacement or an exchange for reasons other than damage or loss as described above.
-If you provided an incorrect shipping address at checkout.
-If the US Postal Service claims your item was delivered but you didn't receive it.
-If for any reason you were unable to collect your package at customs.
Please note returns/issues are considered within 30 days of purchase.